Back to HomeLast updated: March 1, 2026

Privacy Policy

At Poultry Equipment Hub, we are committed to empowering farmers with transparent data practices. This policy explains how we handle your information to provide commercial-grade agricultural solutions.

1. Information We Collect

A. Business Information

We collect names, phone numbers, and physical farm addresses necessary for equipment delivery and tax invoicing.

B. Order Details

We maintain records of your poultry equipment purchases, technical specifications of your setup, and support history to provide better after-sales maintenance.

C. Technical Telemetry

We automatically collect IP addresses and browser types to optimize our catalog performance for various regional internet speeds across Kenya.

2. Google OAuth & User Data

When you choose to "Sign in with Google," we access specific data to streamline your farming dashboard:

  • ✓Email Address: Used to identify your account and send automated order confirmations.
  • ✓Basic Profile: We use your name and profile picture to personalize your account experience.

Poultry Equipment Hub's use of information received from Google APIs adheres to theGoogle API Service User Data Policy, including the Limited Use requirements. We do not transfer or sell Google user data to third parties.

3. How We Use Your Information

  • Operations: To process heavy equipment logistics and fulfillment.
  • Support: To provide remote technical assistance for incubator and cage setup.
  • Security: To verify identity and prevent fraudulent transactions on your account.
  • Compliance: To meet KRA tax obligations and enforce our Terms of Service.

4. Sharing of Information

We do not sell your data. We only share information with partners essential to our operations:

Logistics Partners

Shipping details are shared with verified transport providers to deliver equipment to your farm.

Cloud Services

Our infrastructure is hosted on Supabase (AWS), ensuring your data is protected by world-class security.

5. Security & Retention

We implement industry-standard measures to protect your agricultural data.

  • Encryption: All data is encrypted using SSL/TLS during transit.
  • Data Retention: We retain information only as long as necessary to fulfill orders or comply with legal requirements.
  • Access Control: Internal access to customer data is strictly limited to authorized support staff.

6. Your Rights

You have the right to access your personal data, request corrections, or ask for account deletion. To exercise these rights, please contact our data team.

Contact: info@poultryequipmenthub.co.ke.

7. Contact Information

For questions regarding this Privacy Policy or your data, contact:
Poultry Equipment Hub Ltd
Email: info@poultryequipmenthub.co.ke
Location: Nairobi, Kenya